Mc3 entity problem
When I use mc3 app some tables when hit the first close after choose product change the number of table. I have all settings exactly as kb.SambaPOS.com Thank you 3 posts - 2 participants Read full topic
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Order Tagged Event Issue
Seems like Order Tagged event doesnt work in v5.5 I just got raised a question by the client about Order Tag Discounts not working. Well, discounting additional add-ons doesn’t work anymore Example...
View ArticleMC3 Slow Performance issue
Hello Guys, Just got the MC3 working on a client’s restaurant. The immediate response from the client was that it is much slower than the MC2. You can have a look on the videos below, it shows that...
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Urgent Help please
Iam using RDP connection … and this user is a standard user … SambaPOS seems to be inactivated … Any suggestions ? 4 posts - 3 participants Read full topic
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Mobile Client 3 Connection Error
Hi, I am trying to connect MC3 to the server pc. The server IP is correctly configured on client and the messaging server is also configured at 9000 port. But client app keeps showing the following...
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Cant download new Metrik v3 app
Ive got the email and went to try out new metrik app, I cant seem to download SambaPOS connect app on my Windows server. When I press on the button SambaPOS Connect Setup it crashes. [Exception Info...
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Strange Customer Search behavior on Advanced Delivery
I have done a setup of the advanced delivery with the configuration task but with some notable changes. But I did not change the customer/entity search part. The Ticket type of the entity screen is...
View ArticleMobile Client 3 table issues
Hi, I have a full license of SambaPOS v5 and I downloaded the mobile client v3 application. When I select a table, I can select items from the menu and then tap on “Close” to send the order to the...
View ArticleMc3 Freetag problem
when i try to add freetag to order it is freezing https://www.youtube.com/embed/uEj4frWGq9I 8 posts - 2 participants Read full topic
View ArticleKDS - Not Syncing Group Type (Code) to KDSAdmin
When sending the SambaPOS menu to KDS, Group Codes (Types) of “INVENTORY” Products are not sent to the KDS display in the KDS Admin Portal so the KDS cannot display those orders on the tickets. WORK...
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Sambapos v5.5.4 crashes, when creating a new user
Good day, I’m facing serious issues here and my client is lunching his lounge in 2 days time. but im having crash issues each time i try to add a new user account. the software keeping crashing, i...
View ArticleV 5.5.4 Batch Create Products under "INVENTORY" products creating "MENU"...
when you use the batch create products under “INVENTORY” the products are created in the “PRODUCTS / PRODUCTS LIST” 1 post - 1 participant Read full topic
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SQL Details in Export Data
For some reason this {REPORT SQL DETAILS:<handler>:<fields>:<delimiter>} syntax doesnt work in v5.5.4. [Export:0]...
View ArticleCannot purchase licence
Im trying to purchase a licence for a new location using cp.sambapos.com the account is info@skalgrave.nl When i click the purchase button nothing happens. No error message nothing. Ive checked the cc...
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Adding new licence Net Framework Issue
Hi, When adding a new licence, It says Login Successful then a Net Framework issue pops up. If I log out, reboot and log back in. It still says unregistered. Any help would be appreciated Thank You 2...
View ArticleTicket numbering not working on MC3
Hi there, I created a custom numbering system following this article: 2.4.14.a. How to Add Customer Sequence Number Print? – SambaPOS Knowledgebase The issue is that I can’t use this numeration method...
View ArticleGloria wrong order quantity
We have an issue with Gloria integration recently. If a customer order more than 1 of the same item, the order will go through as only 1. For example, 3x pasta will come as 1x pasta only It didn’t...
View ArticleInventory not deducting
hello everyone,am on sambapos version 5 but theres something i dont know where have i gone wrong i have inventory items which are menu items and are receipe,i tried to make purchases they show up in...
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SambaPOS V5 Mobile Client wont activate
Support team this process has been less that fun, our mobile client was working great until the license expired, then we purchased a renewal, then could not get past a message “not licensed” so we...
View ArticleIs there a way to show voids on Kitchen display
i created a kitchen display from this tutorial Kitchen/Bar Display using Task Printer - separate displays for Food and Drink - #6 by QMcKay im having a problem with it coz its showing voids on...
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