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Sometimes the table disappears. (Entity)

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@pipneogen wrote:

[General Info]

Application: SambaPOS
Version: 5.2.20
Region: ru-RU
DB: SQ

So, we have a problem with ticket/entity dissapearing. Sometimes, quite by accident, an open ticket can completely disappear from the system and our waiters have to create it again. I tried to enable a detailed log, there are no error events. How to understand what the problem is?

Posts: 2

Participants: 2

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Issue on choosing client

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@Manuel wrote:

Hello @all,
hi have an issue when im choosing a client on the search client screen and then i put some orders in the ticket and if want then to change the client on the search client screen samba closes the ticket like if clicked on the close ticket button but automaticly.
Regards

Posts: 3

Participants: 2

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Bug: Change Screen Menu Action

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@Stanko wrote:

Hello when you switch language from english to french, the system puts all Change Screen Menu as undefined.

Posts: 1

Participants: 1

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Divide by Zero Error

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@Simon_Dunstone wrote:

Hi,

We have seen the error “Attempted to divide by zero.” when trying to end a work period a couple of times in the past few months.

It seems to occur when a staff member puts in a negative item on a ticket (see attached ticket screenshot). Most likely if an item ends up being ‘0’ total quantity is the true cause but I haven’t been able to confirm this.

Ignoring why staff are doing this in the first place this does seem to be a bug that’s reoccurring. To fix it I have to go into the database and manually delete the offending orders.

Log:
20/03/2020 6:20 PM

[General Info]

Application: SambaPOS
Version: 5.2.26
Region: en
DB: SQ
Machine: xxx
User: xxx
Date: 20/03/2020
Time: 10:20 AM

User Explanation:

simon said “”

[Exception Info 1]

Top-level Exception
Type: System.DivideByZeroException
Message: Attempted to divide by zero.
Source: mscorlib
Stack Trace: at System.Decimal.FCallDivide(Decimal& d1, Decimal& d2)
at System.Decimal.op_Division(Decimal d1, Decimal d2)
at Samba.Services.Implementations.InventoryModule.ConsumptionBuilder.UpdateConsumption(PeriodicConsumption pc, Int32 warehouseId, IEnumerable1 tickets, IList1 recipes) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\InventoryModule\ConsumptionBuilder.cs:line 149
at Samba.Services.Implementations.InventoryModule.ConsumptionBuilder.BuildPeriodicConsumption() in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\InventoryModule\ConsumptionBuilder.cs:line 68
at Samba.Services.Implementations.InventoryModule.InventoryService.DoWorkPeriodEnd(WorkPeriod currentWorkPeriod, WorkPeriod previousWorkPeriod) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\InventoryModule\InventoryService.cs:line 191
at Samba.Services.Implementations.InventoryModule.InventoryWorkperiodProcessor.ProcessWorkPeriodEnd(WorkPeriod currentWorkPeriod, WorkPeriod previousWorkperiod) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\InventoryModule\InventoryWorkperiodProcessor.cs:line 25
at Samba.Presentation.Services.Implementations.WorkPeriodModule.WorkperiodClient.StopWorkPeriod(String description)


[Assembly Info]

mscorlib, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
System, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
System.Configuration, Version=4.0.0.0
DevExpress.Xpf.Core.v16.2, Version=16.2.13.0
System.Xaml, Version=4.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
Samba.Presentation.Common, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.Core, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
DevExpress.Data.v16.2, Version=16.2.13.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
Samba.Localization, Version=1.0.0.0
Samba.Persistance, Version=1.0.0.0
FastButton, Version=1.0.0.0


[System Info]

Operating System
-Microsoft Windows 10 Pro
–CodeSet = 1252
–CSDVersion =
–CurrentTimeZone = 480
–FreePhysicalMemory = 8071240
–OSArchitecture = 64-bit
–OSLanguage = 2057
–ServicePackMajorVersion = 0
–ServicePackMinorVersion = 0
–Version = 10.0.18362

** Machine info removed, happens on any terminal **


######################### E N D #########################


Posts: 10

Participants: 4

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App crashes when attempting to login to market/activate license

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@Memo wrote:

When I attempt to login to Samba market or activate my licenses the app crashes and I get an error and the application closes. I was experiencing the same behaviour with 5.2.2 and thought maybe an upgrade would help; I see the same behaviour with 5.2.26.

I tried to login with firewall disabled, proxy disabled, different DNS server with no change.

Removed Samba.Addon.V5PROLicense.dll and reinstalled it. No change.

Invalid JSON primitive

-----------------------------
[General Info]

Application: SambaPOS
Version:     5.2.26
Region:      en
DB:          SQ
Machine:     MOBILE1
User:        wtb
Date:        23/3/2020
Time:        17:18

User Explanation:

wtb said ""
-----------------------------

[Exception Info 1]

Top-level Exception
Type:        System.ArgumentException
Message:     Invalid JSON primitive: .
Source:      System.Web.Extensions
Stack Trace: at System.Web.Script.Serialization.JavaScriptObjectDeserializer.DeserializePrimitiveObject()
   at System.Web.Script.Serialization.JavaScriptObjectDeserializer.DeserializeInternal(Int32 depth)
   at System.Web.Script.Serialization.JavaScriptObjectDeserializer.BasicDeserialize(String input, Int32 depthLimit, JavaScriptSerializer serializer)
   at System.Web.Script.Serialization.JavaScriptSerializer.Deserialize(JavaScriptSerializer serializer, String input, Type type, Int32 depthLimit)
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.WebApiHelpers.Deserialize(String json) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\WebApiHelpers.cs:line 54
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.WebApiHelpers.GetAuthData(String host, String username, String password, String machineid) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\WebApiHelpers.cs:line 45
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.MarketModuleViewModel.Authenticate(String host, String userName, String password) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\MarketModuleViewModel.cs:line 266
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.MarketModuleViewModel.OnUserLogin(String obj) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\MarketModuleViewModel.cs:line 232
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.MarketModuleViewModel.addonInstallerViewModel_ModuleActivated(Object sender, EventArgs e) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\MarketModuleViewModel.cs:line 164
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.AddonInstallerViewModel.OnModuleActivated() in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\AddonInstallerViewModel.cs:line 42
   at Samba.Presentation.ClientLibrary.Modules.MarketModule.AddonInstallerViewModel.OnActivateModule(String obj) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\AddonInstallerViewModel.cs:line 112
   at Microsoft.Practices.Prism.Commands.DelegateCommand`1.<>c__DisplayClass6.<.ctor>b__2(Object o)
   at Microsoft.Practices.Prism.Commands.DelegateCommandBase.Execute(Object parameter)
   at Microsoft.Practices.Prism.Commands.DelegateCommandBase.System.Windows.Input.ICommand.Execute(Object parameter)
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
   at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

-----------------------------

[Assembly Info]

mscorlib, Version=4.0.0.0
System, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
Samba.Infrastructure.Data, Version=1.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
System.Core, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
DevExpress.Xpf.LayoutControl.v16.2, Version=16.2.13.0
System.Xml, Version=4.0.0.0
DevExpress.Xpf.Grid.v16.2, Version=16.2.13.0
DevExpress.Xpf.Grid.v16.2.Core, Version=16.2.13.0
System.Xaml, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.Runtime.Serialization, Version=4.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
DevExpress.Xpf.Core.v16.2, Version=16.2.13.0
System.Windows.Forms, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
Samba.Persistance, Version=1.0.0.0
Stateless, Version=1.0.0.0
PropertyTools, Version=2012.4.14.1
Samba.Localization, Version=1.0.0.0
ReachFramework, Version=4.0.0.0
EntityFramework, Version=6.0.0.0
FluentValidation, Version=3.4.0.0
NCalc, Version=1.3.8.0
Microsoft.CSharp, Version=4.0.0.0
Omu.ValueInjecter, Version=2.3.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
DevExpress.Data.v16.2, Version=16.2.13.0
WindowsInput, Version=1.0.4.0

-----------------------------

[System Info]

Operating System
-Microsoft Windows 7 Professional
--CodeSet = 1252
--CSDVersion = Service Pack 1
--CurrentTimeZone = -360
--FreePhysicalMemory = 13702436
--OSArchitecture = 64-bit
--OSLanguage = 1033
--ServicePackMajorVersion = 1
--ServicePackMinorVersion = 0
--Version = 6.1.7601

Machine
-MOBILE1
--Manufacturer = TOSHIBA
--Model = Satellite C55-A
--TotalPhysicalMemory = 17040654336
--UserName = mobile1\wtb

-----------------------------

Posts: 1

Participants: 1

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Cash drawer total in grater than report total

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@MDHasan wrote:

Dear All,
I have found one issue. At end of day, total sale in Cash Drawer is grater than Grand Total Amount in WorkPeriod Report.
I suspect that some order from Client PC is not fully updated to server but KOT and BOT are working properly from Client PC.
My Question is that
Where can i check those missing order from client pc?
How can i adjust cash drawer amount and workperiod report amount same?
Respect,
MD Hasan

Posts: 2

Participants: 2

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Fast Menu causing samba to crash with 2 different errors

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@hxsvn wrote:

Hello All,

I followed the 4.2.1. guide on creating a fast menu set up.

I followed all the steps, the menu worked fine once, then all of a sudden, the menu side of the ticket screen appeared blank the software started crashing and gave me 2 different error codes. Now this happens everytime I create a ticket.

These are the 2 ticket types for restaurant and take out:
ticket2

ticket1

Posts: 22

Participants: 3

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ERROR on "How to Configure Kitchen Screen That Sends Notification to Waiter"

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@mccoy88f wrote:

Hi…
I follow this guide on SambaPOS KB
https://kb.sambapos.com/en/4-34-how-to-configure-kitchen-screen-that-sends-notification-to-waiter/
Everything work but… if you add Order Tag for a product (everyone have at least one in our restaurant) the count in Product quantity say every time 1 only
In Kitchen say correct number

I attach a screenshot.

Thanks a lot for who help us! :slight_smile:

Posts: 1

Participants: 1

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Issue with editing entity field ?promt input

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@Manuel wrote:

Hello,
i have an issue with editing an entity field with ?promt input, samba for some reason is not accepting when there is an “-” before why so? And how i can handle that?
Thanks for helping!

Anotación 2020-04-05 120414

[General Info]

Application: SambaPOS
Version: 5.2.22
Region: es-AR
DB: SQ
Machine: CAJA
User: Manjessi
Date: 5/4/2020
Time: 16:03

User Explanation:

Manjessi said “”

[Exception Info 1]

Top-level Exception
Type: System.Reflection.TargetInvocationException
Message: Se produjo una excepción en el destino de la invocación.
Source: mscorlib
Stack Trace: en System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
en System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
en System.Delegate.DynamicInvokeImpl(Object[] args)
en System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
en System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

Inner Exception 1
Type: System.ArgumentOutOfRangeException
Message: El valor que desea agregar está fuera del intervalo.
Nombre del parámetro: value
Source: mscorlib
Stack Trace: en System.DateTime.Add(Double value, Int32 scale)
en Samba.Infrastructure.Helpers.DateFuncParser.UpdateDate(DateTime date, String expression, Int32 quantity)
en Samba.Infrastructure.Helpers.DateFuncParser.ExecuteDateExpression(String expression, String currentValue)
en Samba.Infrastructure.Helpers.DateFuncParser.Parse(String expression, String currentValue)
en Samba.Domain.Models.Entities.Entity.SetCustomData(String fieldName, String value)
en Samba.Persistance.Implementations.EntityDao.UpdateEntityData(Int32 entityId, String fieldName, String value)
en Samba.Services.ActionProcessors.EntityModule.UdpateEntityData.Process(ActionData actionData, RuleExecutionContext context) en C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\ActionProcessors\EntityModule\UdpateEntityData.cs:línea 34
en Samba.Services.Common.RuleActionTypeRegistry.ProcessAction(String actionType, ActionData actionData, RuleExecutionContext context) en C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Common\RuleActionTypeRegistry.cs:línea 39
en Samba.Services.Implementations.AutomationModule.AutomationService.ProcessAction(String actionType, ActionData actionData, RuleExecutionContext context) en C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\AutomationModule\AutomationService.cs:línea 42
en Samba.Services.Implementations.AutomationModule.ActionDataBuilder.<>c__DisplayClass13_0.b__0() en C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\AutomationModule\ActionDataBuilder.cs:línea 76
en System.Windows.Threading.Dispatcher.Invoke(Action callback, DispatcherPriority priority, CancellationToken cancellationToken, TimeSpan timeout)
en System.Windows.Threading.Dispatcher.Invoke(Action callback)
en Samba.Services.Implementations.AutomationModule.ActionDataBuilder.InvokeWith(AppState appState, RuleExecutionContext context) en C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\AutomationModule\ActionDataBuilder.cs:línea 84
en Samba.Services.Implementations.AutomationModule.RuleExecutor.ExecuteWithoutLogging(Object ruleData) en C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\AutomationModule\RuleExecutor.cs:línea 125
en Samba.Services.Implementations.AutomationModule.RuleExecutor.ExecuteWith(Object dataParameter) en C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\AutomationModule\RuleExecutor.cs:línea 62
en Samba.Services.Implementations.AutomationModule.NotificationService.NotifyEvent(String eventName, Object dataParameter, AppState appState) en C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\AutomationModule\NotificationService.cs:línea 26
en Samba.Services.Implementations.TicketModule.TicketServiceBase.UpdateTicketEntity(Ticket ticket, Entity entity, String entityCustomData, AppState appState) en C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Services\Implementations\TicketModule\TicketServiceBase.cs:línea 330
en Samba.Presentation.Services.Implementations.TicketModule.TicketService.UpdateEntity(Ticket ticket, Entity entity)
en Samba.Presentation.ClientLibrary.Modules.PosModule.PosViewModel.OnEntitySelectedForTicket(EventParameters1 eventParameters) en C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\PosModule\PosViewModel.cs:línea 329 en Microsoft.Practices.Prism.Events.EventSubscription1.InvokeAction(Action1 action, TPayload argument) en Microsoft.Practices.Prism.Events.EventSubscription1.<>c__DisplayClass2.b__0(Object[] arguments)
en Microsoft.Practices.Prism.Events.EventBase.InternalPublish(Object[] arguments)
en Microsoft.Practices.Prism.Events.CompositePresentationEvent`1.Publish(TPayload payload)
en Samba.Presentation.Services.Common.ExtensionMethods.Publish[TEventsubject](TEventsubject eventArgs, String eventTopic, Action expectedAction)


[Assembly Info]

mscorlib, Version=4.0.0.0
System, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
Samba.Infrastructure.Data, Version=1.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
System.Core, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
DevExpress.Xpf.LayoutControl.v16.2, Version=16.2.13.0
System.Xml, Version=4.0.0.0
DevExpress.Xpf.Grid.v16.2, Version=16.2.13.0
DevExpress.Xpf.Grid.v16.2.Core, Version=16.2.13.0
System.Xaml, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.Runtime.Serialization, Version=4.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
DevExpress.Xpf.Core.v16.2, Version=16.2.13.0
System.Windows.Forms, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
Samba.Persistance, Version=1.0.0.0
Stateless, Version=1.0.0.0
PropertyTools, Version=2012.4.14.1
Samba.Localization, Version=1.0.0.0
ReachFramework, Version=4.0.0.0
EntityFramework, Version=6.0.0.0
FluentValidation, Version=3.4.0.0
NCalc, Version=1.3.8.0
Microsoft.CSharp, Version=4.0.0.0
Omu.ValueInjecter, Version=2.3.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
DevExpress.Data.v16.2, Version=16.2.13.0
WindowsInput, Version=1.0.4.0


[System Info]

Operating System
-Microsoft Windows 10 Pro
–CodeSet = 1252
–CSDVersion =
–CurrentTimeZone = -240
–FreePhysicalMemory = 686404
–OSArchitecture = 64 bits
–OSLanguage = 1031
–ServicePackMajorVersion = 0
–ServicePackMinorVersion = 0
–Version = 10.0.18363

Machine
-CAJA
–Manufacturer = System manufacturer
–Model = System Product Name
–TotalPhysicalMemory = 3965165568
–UserName = CAJA\Manjessi


Posts: 3

Participants: 2

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New Installation Won't Startup In order to Connect to Existing Database

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@jrryfn wrote:

4/21/2020 12:11 PM

[General Info]

Application: SambaPOS
Version: 5.3.0
Region: en
DB: SQ
Machine: DESKTOP-52UPMM7
User: Surface
Date: 4/21/2020
Time: 4:11 AM

User Explanation:

Surface said “”

[Exception Info 1]

Top-level Exception
Type: System.Data.SqlClient.SqlException
Message: CREATE FILE encountered operating system error 5(Access is denied.) while attempting to open or create the physical file ‘C:\Users\SurfaceSambaPOS5.mdf’.
CREATE DATABASE failed. Some file names listed could not be created. Check related errors.
Source: .Net SqlClient Data Provider

Stack Trace is pretty boring. I think it’s smart enough to not try to create a database file in the C:\Users system folder, and is most likely maybe missing a \ after the “Surface” username?

Username Surface was not chosen by me, but i’m stuck with it for now.

How do I get the instance installed so I can connect it to existing database. Urgently need answer!

Posts: 5

Participants: 4

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GloriaFood Options not update SambaPOS Prices

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We have GloriaFoods Integration working… Tickets come in…

But when you order Coffee $4 and use the GF Choices/Modifiers to select a Almond Milk +$0.50 the modifier price is not updating the ticket. the Price is correct in SambaIN but not in SambaPOS Ticket

SmabaPOS shows the modifier but does not add the extra cost for Almond Milk to the ticket…

6 posts - 3 participants

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After update, I am having licensing issue and Samba crashes out

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Hi guys,

My server which is Windows 10 updated itself, and the next thing the license goes Unregistered trial. If i try updating this license, i get this error in picture that i attached below.

And i have also pasted the error log below.

[General Info]

Application: SambaPOS
Version: 5.2.26
Region: en
DB: SQ
Machine: SERVER
User: CLUBHOUSE
Date: 01/05/2020
Time: 2:29 PM

User Explanation:

CLUBHOUSE said “”

[Exception Info 1]

Top-level Exception
Type: System.ArgumentOutOfRangeException
Message: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
Source: mscorlib
Stack Trace: at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
at System.Collections.Generic.List1.get_Item(Int32 index) at Samba.Presentation.ClientLibrary.Modules.MarketModule.MarketModuleViewModel.UpdateLicenses(Boolean force) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\MarketModuleViewModel.cs:line 405 at Samba.Presentation.ClientLibrary.Modules.MarketModule.MarketModuleViewModel.Authenticate(String host, String userName, String password) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\MarketModuleViewModel.cs:line 351 at Samba.Presentation.ClientLibrary.Modules.MarketModule.MarketModuleViewModel.OnUserLogin(String obj) in C:\Users\vehbi\Source\Repos\sambapos-v5-pro\Samba.Presentation.ClientLibrary\Modules\MarketModule\MarketModuleViewModel.cs:line 232 at Microsoft.Practices.Prism.Commands.DelegateCommand1.<>c__DisplayClass6.<.ctor>b__2(Object o)
at Microsoft.Practices.Prism.Commands.DelegateCommandBase.Execute(Object parameter)
at Microsoft.Practices.Prism.Commands.DelegateCommandBase.System.Windows.Input.ICommand.Execute(Object parameter)
at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
at System.Windows.Documents.Hyperlink.OnClick()
at System.Windows.Documents.Hyperlink.DispatchNavigation(Object sender)
at System.Windows.Documents.Hyperlink.DoUserInitiatedNavigation(Object sender)
at System.Windows.Documents.Hyperlink.OnMouseLeftButtonUp(Object sender, MouseButtonEventArgs e)
at System.Windows.Documents.Hyperlink.OnMouseLeftButtonUp(MouseButtonEventArgs e)
at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.ContentElement.RaiseTrustedEvent(RoutedEventArgs args)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)


[Assembly Info]

mscorlib, Version=4.0.0.0
System, Version=4.0.0.0
Samba.Services, Version=1.0.0.0
Samba.Domain, Version=1.0.0.0
Samba.Infrastructure.Data, Version=1.0.0.0
System.ComponentModel.Composition, Version=4.0.0.0
Samba.Presentation.Services, Version=1.0.0.0
System.Core, Version=4.0.0.0
PresentationCore, Version=4.0.0.0
WindowsBase, Version=4.0.0.0
PresentationFramework, Version=4.0.0.0
DevExpress.Xpf.LayoutControl.v16.2, Version=16.2.13.0
System.Xml, Version=4.0.0.0
DevExpress.Xpf.Grid.v16.2, Version=16.2.13.0
DevExpress.Xpf.Grid.v16.2.Core, Version=16.2.13.0
System.Xaml, Version=4.0.0.0
Samba.Infrastructure, Version=1.0.0.0
Microsoft.Practices.Prism, Version=4.0.0.0
System.Runtime.Serialization, Version=4.0.0.0
Microsoft.Practices.Prism.MefExtensions, Version=4.0.0.0
DevExpress.Xpf.Core.v16.2, Version=16.2.13.0
System.Windows.Forms, Version=4.0.0.0
System.Drawing, Version=4.0.0.0
Samba.Persistance, Version=1.0.0.0
Stateless, Version=1.0.0.0
PropertyTools, Version=2012.4.14.1
Samba.Localization, Version=1.0.0.0
ReachFramework, Version=4.0.0.0
EntityFramework, Version=6.0.0.0
FluentValidation, Version=3.4.0.0
NCalc, Version=1.3.8.0
Microsoft.CSharp, Version=4.0.0.0
Omu.ValueInjecter, Version=2.3.0.0
Microsoft.Practices.ServiceLocation, Version=1.0.0.0
DevExpress.Data.v16.2, Version=16.2.13.0
WindowsInput, Version=1.0.4.0


[System Info]

Operating System
-Microsoft Windows 10 Home Single Language
–CodeSet = 1252
–CSDVersion =
–CurrentTimeZone = 60
–FreePhysicalMemory = 4772324
–OSArchitecture = 64-bit
–OSLanguage = 2057
–ServicePackMajorVersion = 0
–ServicePackMinorVersion = 0
–Version = 10.0.18362

Machine
-SERVER
–Manufacturer = HP
–Model = HP Laptop 15-da0xxx
–TotalPhysicalMemory = 8500908032
–UserName = SERVER\CLUBHOUSE


Please how do i resolve this.

1 post - 1 participant

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Gloria- when receiving more than 1 orders same time , not handling as it should

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I been Using Gloria few days , to day when we opened 4:30pm , we already have 2 pre orders so there is hardly enough time to confirm , so i confirmed one and immediately other order, Both tickets printed and Entity names also different but both orders same , where 1 of that different .

1st Order not correct , the second order is correct but its created both same order as second customer. We had delivered wrong than i realized when check orders in order taking app and confirm mail.


3 posts - 3 participants

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New install, just show "loading" and does nothing

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After install, stuck the the loading screen, never get to the keypad sign in part.

Tried both 2014 localDB, and 2017 localDB

Win10 64bit
Samba 5.3 - the one I just download from SambaPOS.com this morning.

No need to worry about the hardware, I have installed prior versions in this laptop before. Besides Win auto-updates, I cannot remember if I ever change the OS from the last SambaPOS install.

Anyone idea what could have been the reason?

13 posts - 3 participants

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Issue with Task Calendar


Order Tags not showing in Reservation Tickets Order Screen

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Installed the Reservation module for v5.30

The order tags work with both “delivery tickets” and “tickets” but not “reservation tickets”

I tried mapping to Reservation Ticket and *, both won’t work

What could be the issue?

3 posts - 2 participants

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SambaPOS not activating

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I have be battling to activate a new licence for SambaPOS 5 pro for the past 24 Hours now activation is not working.

I have tried clear key the CP not still now working

Is anything wrong with the licence server? Or me?

4 posts - 2 participants

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Second IE Window On Customer Display

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At random times during the day a second instance of IE is showing on the Customer Display screen. This stays ‘on top’ and any subsequent orders show up behind that screen. Easy enough to close IE and all is well again but it would be great to stop it in the first place, any ideas?

5 posts - 3 participants

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Gloria Food Orders not printing to USB printer

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Anyone have problems with Gloria Food orders not printing on USB printer?

I can print the orders on the Ethernet network printer but they never print on the USB connected printer.

I will change the USB printer to use the Ethernet network port tomorrow but thought it strange that it wont print the order on the USB printer.

All other orders print on the USB printer just not the orders generated by Gloria Foods

7 posts - 3 participants

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Printin delayng to print

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I have a thermal printer , its called CCC3 its connected via usb with pc , but the problem is printer is delaying like 15 seconds to print , i have to wait everytime 15 seconds for receipt , the receipt dosn]t have logo its standart without logo .
Anyone else had this trouble , everything else work fine just the print is delaying for 15 sec.

3 posts - 3 participants

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